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Technical Account Manager - Remote (Southeast Region US) (2154178529)

Computer and Mathematical

Backend Engineer - Remote



Atlanta, Georgia, United States

Company Description FireEye is the intelligence-led security company. Working as a seamless, scalable extension of customer security operations, FireEye offers a single platform that blends innovative security technologies, nation-state grade threat intelligence, and world-renowned Mandiant® consulting. With this approach, FireEye eliminates the complexity and burden of cyber security for organizations struggling to prepare for, prevent, and respond to cyber attacks. Learn more about FireEye's world-class solutions and global footprint at [Register to View] Job Description FireEye's Mandiant Security Validation is seeking a Information Security Consultant to join our customer success team. The Information Security Consultant is instrumental in the organization's ability to deliver the full breath of capability of our enterprise Security Instrumentation Platform (SIP). This technical role is responsible for owning the customer experience and engagement inclusive of guiding customers with planning the use of SIP, leading the deployment of the platform, identifying the early wins and driving the operational use of the solution. Demonstrated abilities in thought leadership, technical competencies in security and architecture, multitasking, organizational skills and a high capacity to learn are imperative. Mandiant Security Validation (formerly Verodin) Customer Success is responsible for helping customers architect, deploy and adopt Mandiant Security Validation's Security Instrumentation Platform to continuously monitor and assess security control effectiveness. Mandiant Security Validation is a fast-paced environment where we recognize and reward performance and create a fun-competitive atmosphere. Ideally this position will report out of McLean, VA however we are flexible on the location of this role What You Will Do Development of “Go Live" kickoff engagements. Manage the design and architect stage of Mandiant Security Validation deployments. Oversee the deployment and configuration of Mandiant Security Validation SIP in customer environments. Enable customers on Mandiant Security Validation SIP through the sharing of best practices and communicating lessons learned. Provide product expertise and guidance to customers on the use of Mandiant Security Validation SIP for improving their ability to detect, block, alert and respond to cyber security threats. Collaborate with the Mandiant Security Validation engineering teams on suggested features, processes and opportunities for improving the product. Help establish the Customer Success Organization supporting the Mandiant Security Validation product line as the industry's best by developing collateral and tools to operate more effectively and enable customers to be successful with the entire FireEye platform. Qualifications Understanding of cyber security at a technical level across each of the 7 layers of the OSI Model. Networking fundamentals (DHCP, DNS, HTTP, TCP/IP, etc.). SIEM and the relationship between alerting and correlation rule triggering. Programming language and scripting knowledge, with basic experience. System Administration knowledge/experience: Unix/Linux. Security device configuration and administration (firewalls, IDS/IPS, Proxy, etc.). In-depth security log analysis skills. Wireshark/tcpdump skills. Understanding of frameworks and standards: MITRE ATT&CK, Kill Chain, NIST Cyber Security Framework, ISO, etc. Additional Qualifications Cyber security relevant certifications. Completion of job-related technical trainings. Ability to travel up to 20% Additional Information At FireEye we are committed to our OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. This is a regionally-based role that must be located in: Tennessee, Virginia, Kentucky, North Carolina, South Carolina, or Georgia.